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Eye of The Hurricane – Remaining Calm in the Midst of Chaos

April 28, 2016 @ 1:00 pm4:00 pm

$45

neil D  Eye of the Hurricane

  Remaining Calm in the Midst of Chaos

 

  In this workshop we will discuss:

  •   The art of developing a calm and professional presence in business
  •   Communicating with clarity and getting your message across
  •   Handling Customer conflict
  •   Negotiating with strength and professionalism

 

The workshop is facilitated by Neil Dunsmore whose experience as a Hostage Negotiator and Small Business owner has enabled him to refine his take charge presence and customer service skills.   Now working as a professional speaker and speech coach, he assists people with communicating with passion and clarity.  Strength of character, clear communications and an excellent understanding of human behavior are the keys to small business success.

 

This workshop will be of value to anyone working in customer service, leadership or small business.

 





Details

Date:
April 28, 2016
Time:
1:00 pm – 4:00 pm
Cost:
$45
Website:
www.wwcfdc.com

Venue

Horizon Quest Training Room

1 – 265 Bridge Street

Fergus,

Ontario

N1M 1T7

+ Google Map

Phone:
855-698-4723
Website:
www.horizonquest.ca

Organizer

Tina Heathers
Email:
tina@wwcfdc.com


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