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Customer Personality Styles Webinar
April 6, 2016 @ 10:00 am – 11:30 am
Good communications skills are critical to sales and customer service. People buy from people they like. In this webinar we will discuss the different personality styles that influence buyer behavior. By understanding how others think and process information we can build bridges in our communication and effectively connect with more people.
In this webinar we will:
- Analyse our own personality style
- Review the personality style of our friends and family
- Identify key personality indicators in others
- Learn how to adapt our communication style to connect better with customers
- Make more sales with adapted presentation skills